RETURN AND REFUND POLICY

Your vehicle deserves the right parts. We’re committed to quality products and a smooth shopping experience, please review our policy before ordering.

1. Not Fit / Incompatible Parts

Please double-check your car model and engine before ordering. If the part doesn’t fit, you may return or exchange it within 10 working days, as long as it’s unused and in good physical condition.

Shipping fees for returns due to wrong fit may be shouldered by the buyer unless the error was on our end.

Upon Receiving your Package:

Take an Unboxing Video
Please record a clear video while opening the package. This will serve as proof in case of missing, damaged, or incorrect items.
Inspect the Package Immediately
Check the package for any signs of damage before and during opening.
Verify the Item
Confirm that the part matches your car model and engine before installation.
Do Not Install if Unsure
If the part seems incorrect, do not install or use it, as used items are not eligible for return or exchange.
Return or Exchange Window
If the part doesn’t fit, you may request a return or exchange within 10 working days, provided the item is unused and in good physical condition.
Shipping Fees
Return shipping fees due to wrong fit will be shouldered by the buyer, unless the error was on our end.
Contact Us First
Please message us before returning the item so we can assist you properly.

2. Exchange for Correct Part

For customers who received the wrong part or an incompatible item, an exchange can be arranged to get the correct part without needing a refund.

Please note that the price of the exchanged item may be different.

Shipping fees for returns due to wrong fit may be shouldered by the buyer unless the error was on our end.

3. Wrong Item Delivered

Contact us within 3-7 days. Item should be unused and in their original packaging for processing. We’ll arrange a replacement or refund once the details have been verified.

Please note: No unboxing video = no replacement or refund.

4. Damaged or Defective Item

We take quality seriously. If your item arrives damaged or defective, contact us within 3-7 days and include an unboxing video for verification.

Please note: No unboxing video = no replacement or refund.

5. Missing or Incomplete Orders

If any part of your order is missing, please notify us within 3-7 days of delivery. We’ll verify and send the missing item right away.

Please note: No unboxing video = no replacement or refund.

6. Partial Refunds

If only part of your order is affected like missing or damaged items we may issue a partial refund for that specific item. Please contact us right away with proof (such as photos and an unboxing video) so we can verify and process your refund.

7. Non-Defective Returns

We understand that circumstances may change. Returns for non-defective items are accepted; however, customers are responsible for return shipping costs and an additional handling fee of 3% of the total price.

8. Time-Sensitive Claims

All claims for wrong, damaged, or missing items must be reported within 3–7 days after delivery to qualify for a replacement or refund. If the claim is made after this period, we may no longer be able to process it.

9. Proof Requirement Policy

All claims must include clear proof, such as photos or an unboxing video, to help us verify the issue. Claims submitted without proof may not qualify for a refund or replacement.

RETURN PROCESS

To file a return or refund, please reach out to us through our Contact Us page or message us directly with the following details:

Order number
Item name / SKU
Clear photos (and unboxing video, if applicable)
Reason for return
Once reviewed, we’ll guide you through the next steps for replacement or refund.

REFUND TIMELINE

Approved refunds will be processed within 5–10 business days via your original payment method or store credit.

24/7 Support

24/7 Support

RETURN AND REFUND POLICY

1. Not Fit / Incompatible Parts

Upon Receiving your Package:

2. Exchange for Correct Part

3. Wrong Item Delivered

4. Damaged or Defective Item

5. Missing or Incomplete Orders

6. Partial Refunds

7. Non-Defective Returns

8. Time-Sensitive Claims

9. Proof Requirement Policy

RETURN PROCESS

REFUND TIMELINE

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92 Brickell Street Summerfield, FL 34491

+1-(314) 892-2600

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